Privacy Policy

Effective Date: [2026/7/26]

This Privacy Policy explains how BEONE and energystorage1.com collect, use, store, and protect personal information when you visit our website, place an order, contact us, request warranty service, or interact with our marketing content.

1. Who We Are

This website is operated by [beone export limited], trading under the BEONE brand.

Business Address: [Insert Business Address]

Contact Email: [Insert Privacy or Support Email]

2. Information We Collect

• Contact Information: Name, email address, phone number, billing address, and shipping address.
• Order Information: Products purchased, order number, payment status, delivery information, and return or warranty requests.
• Customer Service Information: Messages, photos, videos, product serial numbers, repair information, and support records.
• Technical Information: IP address, browser type, device information, operating system, pages viewed, and website activity.
• Marketing Information: Communication preferences, advertising interactions, and responses to marketing campaigns.

3. How We Collect Information

We may collect information when you:

• Visit or browse energystorage1.com
• Create an account or place an order
• Contact customer service or request warranty support
• Subscribe to marketing communications
• Submit a dealer, wholesale, or dropshipping inquiry
• Interact with our advertisements or social media content

4. How We Use Personal Information

• Process and fulfill customer orders
• Arrange delivery from the appropriate warehouse
• Process payments and prevent payment fraud
• Provide returns, refunds, warranty, repair, and after-sales support
• Respond to customer, dealer, and wholesale inquiries
• Improve our website, products, services, and customer experience
• Send promotional communications where permitted or where you have provided consent
• Measure the performance of advertising campaigns
• Meet legal, accounting, tax, and regulatory obligations

5. Legal Bases for Processing

Depending on your location and the purpose of processing, we may process personal information based on:

• Performance of a contract, such as processing your order
• Compliance with legal obligations
• Your consent, such as for optional marketing cookies
• Our legitimate business interests, such as fraud prevention, customer support, and website improvement

6. Payments

Payments may be processed by Shopify, Xendit, or other payment providers displayed at checkout. Payment providers process payment information according to their own privacy policies and security practices.

BEONE generally does not store complete payment card numbers on its own website.

7. Service Providers and Data Sharing

We may share personal information with trusted service providers when necessary to operate our business, including:

• Shopify and ecommerce technology providers
• Xendit and other payment providers
• Warehouses, shipping carriers, customs providers, and logistics partners
• Repair providers and after-sales service partners
• Email, customer service, and communication providers
• Analytics and advertising platforms such as Google, Meta, Facebook, Instagram, and TikTok

We do not intentionally sell personal information for money. However, certain advertising or analytics activities may be considered data sharing or targeted advertising under some privacy laws.

8. Cookies and Advertising Technologies

We may use essential cookies, analytics cookies, and advertising cookies to operate the website, remember preferences, measure traffic, and improve advertising performance.

Where required by law, non-essential cookies and advertising technologies will be used only after the required consent is provided. You may manage your preferences through our cookie banner or privacy settings.

9. International Data Transfers

Because BEONE serves customers in different countries and works with international service providers, personal information may be processed or stored in countries other than your own.

Where required, we will use appropriate contractual, technical, or legal safeguards for international data transfers.

10. Data Retention

We retain personal information only for as long as reasonably necessary for order processing, customer service, warranty support, accounting, legal compliance, dispute resolution, and legitimate business purposes.

Marketing information is retained until you unsubscribe or withdraw your consent, unless a longer retention period is required by law.

11. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information
• Request restriction of certain processing
• Object to certain processing activities
• Withdraw consent for optional marketing or cookies
• Request a copy of your personal information
• Opt out of targeted advertising or data sharing where applicable

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing the request.

12. Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link in the email or by contacting us directly.

Even if you opt out of marketing messages, we may still send important service communications related to your order, payment, delivery, warranty, or account.

13. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

14. Children's Privacy

Our website is intended for general consumers and business customers. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us.

15. Third-Party Links

Our website may contain links to third-party websites, payment providers, social media platforms, or service providers. We are not responsible for the privacy practices of third-party websites.

16. Changes to This Privacy Policy

We may update this Privacy Policy when our business, services, technology, or legal obligations change. The updated version will be posted on this page with a revised effective date.

17. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, please contact:

Company: [beone ecport limitd]

Email: [beonehuanyu@gamil.com]