Shipping Policy
Shipping Time
All estimated shipping times are business days and do not include weekends, public holidays, customs clearance time, or carrier delays. Actual delivery time may vary depending on product model, warehouse stock, destination, lithium battery shipping requirements, and local logistics arrangements.
Order Processing Time
- In-stock retail orders: Usually processed within 1-3 business days after payment confirmation.
- Wholesale or dealer orders: Usually processed within 3-7 business days after payment, inventory, and freight arrangement are confirmed.
- Out-of-stock or pre-order products: BEONE will confirm the estimated shipping time before dispatch.
Estimated Delivery Time
| Region | Warehouse | Estimated Delivery Time |
| Europe | Germany Warehouse | 3-10 business days after dispatch |
| United States | Los Angeles Warehouse | 3-8 business days after dispatch |
| Philippines | Manila Warehouse | 2-7 business days after dispatch |
| Wholesale / Dealer Orders | Poland Warehouse | 5-15 business days, depending on order size and freight arrangement |
| Factory Direct or Special Orders | Factory / Confirmed Shipping Location | Confirmed separately before dispatch |
Remote areas, islands, bulk orders, lithium battery shipping, customs inspection, or carrier delays may extend the delivery time.